ITIL Foundation

ITIL Foundation

By Jan Jaeger

  • Release Date : 2015-03-13
  • Genre : Education
  • FIle Size : 50.35 MB
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ITIL Foundation The ITIL Foundation Student Guide from reflectIT is a well-designed study guide and reference for those who wants to pass an ITIL Foundation course and/or implement ITIL in their organizations. 
It covers all volumes of the framework in detail and as a digital guide it enables bookmarks, search functions and students own comments and is therefor much more convenient than the printed paper-material.
The chapter with two times 40 ITIL Foundation multiple choice questions enables the student to test the level of understanding of the ITIL Foundation syllabus and thus get a feeling on the readiness to pass the official exam.


  • Process Consultant

    By mlongt
    A very accessible book that is a must for new ITIL students or people who simply wants a great reference guide. I have used this book both as a student and as a teacher. The book is very well structured and makes navigation between chapters and topics a breeze. I am particularly fond of the many self-explanatory illustrations that compliment the written content. An additional plus for those seeking a certification are the many example questions, which act as a great learning tool as well. Overall a very recommendable book.